Terms and conditions
Submeter Solutions standard terms and conditions apply unless otherwise stated.
Minimum Order - Minimum order value is $50 net.
Terms of Payment - Upon approval of credit - Net 30 days. A service charge of 1.5% per month may be assessed on any past due balances. Click HERE to download a Credit Application.
Credit Cards - Submeter Solutions accepts all major credit cards for payment at time of order. A credit card convenience fee may be applied for all orders greater than $3000.
Pricing - Prices and products are subject to change without notice. In th e event the pricing has changed you will be contacted prior to your order being processed.
Returning Goods - Authorization from Submeter Solutions must be obtained prior to returning any material for credit or repair. Upon authorization, a 25% restocking charge is applicable to returned good approved for resale. Products that have been installed are non-returnable unless deemed by our supplier to be defective. Defective items will either be repaired or replaced then returned to you. Call or email first to obtain a Return Material Authorization (RMA) number. The RMA number must be written on all returned goods. Goods are subject to refusal without a RMA number.
Product Warranty - Customer pays for return freight on all product warranty claims.
See Shipping for additional information about shipping and returns.