How It Works

An overview of how we work and what you can expect when you work with us.

Submetering Defined:

“The implementation of a system that allows a landlord, property management firm, condominium or homeowners association or other multi-tenant property to bill tenants for their individual metered utility usage.”

Put more simply – It’s a process to transfer responsibility and associated costs for utility usage to individual residents in multi-unit properties. Although submetering ideally utilizes an installed metering system, allocation based processes such as Ratio Utility Billing Systems (RUBS) can also be applied.

The Process

We work hard to deliver a great product for your specific needs. A part of our commitment is to be as transparent with our process as possible. Below is what our typical project process looks like and what you might expect working with us.

Step 1

Submeter Solutions will develop a submetering system that is customized for the property. Every property is unique. Therefore we specifically tailor a system that best fits the specific details of the property layout, utility mechanical/electrical systems, and the reading and billing options based on your requests. We're also flexible - we'll make sure that we deliver the systems and services that work best for you and your budget.

System Development

Submeter Solutions will develop a submetering system that is customized for the property. Every property is unique. Therefore we specifically tailor a system that best fits the specific details of the property layout, utility mechanical/electrical systems, and the reading and billing options based on your requests. We’re also flexible – we’ll make sure that we deliver the systems and services that work best for you and your budget.

Step 2

Submeter Solutions is a distributor for leading manufacturers of utility grade meters and Automated Meter Reading (AMR) systems. Equipment will meet all accuracy and regulatory requirements for your project. Equipment will typically be preconfigured at our office prior to shipment.

Supply Equipment

Submeter Solutions is a distributor for leading manufacturers of utility grade meters and Automated Meter Reading (AMR) systems. Equipment will meet all accuracy and regulatory requirements for your project. Equipment will typically be preconfigured at our office prior to shipment.

Step 3

Meters can be installed by you or your contractor, or we can provide a licensed contractor. The meter reading system will be installed by a certified technician from Submeter Solutions. The system will be fully commissioned by our technicians.

Installation

Meters can be installed by you or your contractor, or we can provide a licensed contractor. The meter reading system will be installed by a certified technician from Submeter Solutions. The system will be fully commissioned by our technicians.

Step 4

Submeter Solutions will remotely read the meters each month and calculate utility consumption.

Remotely Read Meters

Submeter Solutions will remotely read the meters each month and calculate utility consumption.

Step 5

Calculate Individual Utility Charges

Meter consumption data will be imported into our billing software and individual resident charges will be calculated based on actual utility rates.

Step 6

Utility bills are created and sent directly to the resident via US Mail or email. The property can opt for in-house collections or it can outsource that function to Submeter Solutions.

Bill Residents

Utility bills are created and sent directly to the resident via US Mail or email. The property can opt for in-house collections or it can outsource that function to Submeter Solutions.

Step 7

Summary Reports

Submeter Solutions will send reports to the property management that details consumption totals and utility charges. Information is made available to import into most major property management software.

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