We are thrilled to share some exciting news with our valued customers and partners. As we continue to grow and evolve, Submeter Solutions is proud to announce the acquisition of URS of WA, effective January 1st, 2024. This strategic move is aimed at enhancing the capabilities and services we offer, ensuring we continue to meet and exceed your expectations.
Key Details of the Acquisition
- Effective Date: The acquisition will be official as of January 1st, 2024.
- Pricing, Terms, and Conditions: We are committed to maintaining the continuity of our services. Therefore, all existing pricing, terms, and conditions for utility billing services will remain unchanged. We understand the importance of stability and consistency for our customers, and we are dedicated to ensuring a smooth transition.
- Utility Billing Software: We will continue to use UtilityTrakR, the utility billing software previously utilized by URS of WA. This ensures that your bills and reports will remain consistent and familiar, offering you peace of mind during this transition.
- Resident Payment Services: We are excited to enhance our resident payment services. Alongside existing options, residents will now have the added convenience of paying their bills via ACH without any additional service charge, providing more flexibility and ease of payment.
- Key Personnel: We are delighted to announce that Cyndie from URS of WA will join our team in overseeing the utility billing process for all URS of WA accounts. Cyndie's expertise and dedication are invaluable assets to our team.
About Submeter Solutions
Founded in 2001 and based in Kent, WA, Submeter Solutions is a leading provider of submetering and utility billing services for multi-unit properties. Our services encompass apartments, manufactured housing communities, condos, and commercial properties. We specialize in sales, installation, and service for water, gas, and electric submetering systems. Click here to learn more about us.
Comments from Our Team
- Kelly (Submeter Solutions): "Having worked with Dave and Cyndie at URS of WA since 2008, we are excited to integrate their expertise into our team. We are committed to continuing the tradition of high-quality monthly billing services and are looking forward to offering enhanced metering equipment servicing capabilities."
- Cyndie (URS of WA): "As Dave and I planned for retirement, it was crucial to find a company that values customer service as much as we do. Partnering with Submeter Solutions assures us that our customers will continue to receive exceptional service."
This new chapter opens up numerous opportunities for us to serve you better. Our commitment to delivering outstanding services and building strong relationships remains our top priority. Should you have any questions or concerns during this transition, please feel free to reach out to our customer service team at sales@submetersolutions.com.
We look forward to this exciting new journey together!
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